June 23, 2003

computer problem report form


Computer Problem Report Form
1. Describe your problem:
_____________________________

2.Now, describe the problem accurately:
_________________________________

3. Speculate wildly about the cause of the problem:
__________________________________

4.Problem Severity:
A. Minor__
B. Minor__
C. Minor__
D. Trivial__
5. Nature of the problem:
A. Locked Up__
B. Frozen__
C. Hung__
D. Strange Smell__
6. Is your computer plugged in?
Yes__ No__
7. Is it turned on?
Yes__ No__

8. Have you tried to fix it yourself?
Yes__ No__
9. Have you made it worse?
Yes__
10. Have you had "a friend" who "Knows all about computers" try to fix it for you?
Yes__No__
11. Did they make it even worse?
Yes__
12. Have you read the manual?
Yes__ No__
13. Are you sure you've read the manual?
Maybe__ No__
14. Are you absolutely certain you've read the manual?
No__
15. If you read the manual, do you think you understood it?
Yes__No__
16. If 'Yes' then explain why you can't fix the problem yourself.
_______________________________________
17. What were you doing with your computer at the time the problem occurred?

________________________________________
18. If you answered 'nothing' then explain why you were logged in?
______________________________________
19. Are you sure you aren't imagining the problem?
Yes__ No__
20. Does the clock on your home VCR blink 12:00?
Yes__ What's a VCR?__
21. Do you have a copy of 'PCs for Dummies'?
Yes__ No__

22. Do you have any independent witnesses to the problem?
Yes__No__
23. Do you have any electronics products that DO work?
Yes__No__
24. Is there anyone else you could blame this problem on?
Yes__No__
25. Have you given the machine a good whack on the top?
Yes__No__
26. Is the machine on fire?
Yes__ Not Yet__
27. Can you do something else, instead of bothering me?
Yes__

web fire escape


Gary Turner, at his blogstickers.com weblog, talks about the "web fire escape". Be nice to fellow bloggers and provide for them the chance to surf at work without the risk of getting fired ;) The button can be tested over at Gary's weblog, the article is over at blogstickers.com, and the how-to is here. And, correct me if I'm wrong, Ben James is one of the brains behind that little marvel.

Hey, fellow webloggers, who's first? Ready, set.....

June 8, 2003

ebben... (when marketeers suck)


Okay, I really don't get it. Can anyone tell me why Shell, in their latest tv ad for their new gasoline, feature Catalani's "Ebben, n'andrò lontana"? Of all the dramatic areas out there? Is this a new trend or something?

Someone hint them off that this aria is
    a) about the announcement of a suicide and b) has to do with snow-covered alps, glaciers, and an avalanche.

...and it goes like this:
Ebben, n'andrò lontana,
come va l'eco della pia campana,
là, fra la neve bianca;
là, fra le nubi d'or;
laddove la speranza
è rimpianto, è dolor!

O della madre mia
casa gioconda,
la Wally ne andrà da te,
da te lontana assai,
e forse a te non farà mai più ritorno,
nè più la rivedrai!
Mai più!

N'andrò sola e lontana
come l'eco della pia campana,
là, fra la neve bianca;
n'andrò sola e lontana
e fra le nubi d'or!





Marketing guys and their tourist Italian... pffff.

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